After a long couple of months of desperately searching for a home you notice the little things that some agents get right, and many get wrong.
So firstly, to any agents that might read this... promptly put all your listings online, use accurate descriptions (don't have to be ridiculously creative), provide plenty of good quality photos, and remember you are dealing with two customers!
Out of the thousands of properties, dozens of agents, inspections and unresponded emails around 4 agents actually asked me where I saw the property. Two agents asked me about my thoughts on the research process and one... just one impressed me.
What did he say?
"The internet is changing the way the industry operates.. It's so easy for people to pass on bad experiences, specially as people do all their research online.
I'm actually working on building my own personal site... I work hard, and have great feedback but no-one has the opportunity to share it. I want people to be able to see for themselves what buyers and sellers think of my service, good and bad."